General Terms and Conditions

GENERAL TERMS AND CONDITIONS

The following Booking Conditions together with the General Information contained on this website form the basis of your contract with Lotus Blooming. Please read them carefully as they set out our respective rights and obligations. 

1. Booking 

(a) On making a booking with Lotus Blooming, a refundable deposit guarantees your place until 4 weeks before the retreat start date, then the remainder is due, or your deposit becomes forfeit. All bookings made less than 30 days before the retreat start date must be paid for in full; 
if you´re going to pay some amount in cash, you must do on arrival. Returned deposits are subject to a 50 % handling charge. Subsequent cancellation will incur cancellation charges as set out in paragraph 5 below. 
(b) Your booking is not considered definite and no contract will exist between you and Lotus Blooming until we receive the full payment from you. 
(c) The price quoted to you in euros is the exact amount to be received by us, irrespective of fluctuations in currency and of any bank transfer charges that you might incur. If you decide to pay by electronic transfer, please instruct your bank to charge all costs to you, otherwise there will be a shortfall in the amount we receive. 

2. Confirmation 

Confirmation advice of payments received will be sent to you.

3. Your Travel Arrangements 

All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Transfers to/from the retreat are at your own cost, unless otherwise specified.

4. Insurance & Health 

YOU MUST HAVE FULL TRAVEL INSURANCE TO COVER THE ACTIVITY OF THIS HOLIDAY. 
(a) You need to have your own travel insurance and provide us with those details in case of emergency. Your insurance should cover you for cancellation, sickness, losses and all the usual risks. 
(b) You should also consult a doctor with an understanding of yoga to check that you are sufficiently fit and healthy to undertake yoga classes and other physical activities that we arrange. 
(c) Please be sure to advise us of any health conditions before you book. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately and consult a member of Lotus Blooming team. 
(d) You must provide us a phone number to be use in case of emergency. 
(e) Whilst all measures are taken to ensure a high standard of health and safety. 

5. Cancellation by you 

You (or any member of your party) may cancel your booking at any time, providing that the cancellation is made by the person submitting the booking form and is notified to us in writing. Cancellation will take effect the day such notification is received by us. As this incurs administrative costs, returned deposits are subject to a 50 % handling charge and in addition, if such cancellation is made within less than 30 days before the start of the retreat, we will retain 100% of the cost of the retreat. Once the retreat has begun, no refund or part refund or unused portion of the retreat will be repaid in the event of cancellation by you. Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason of cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim.

6. Amendments by Lotus Blooming Retreats 

Occasionally, changes may have to be made (e.g., yoga teacher, class times or other arrangements), which we reserve the right to do at any time. Changes are normally minor and we will advise you at the earliest possible date. If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible if there is time before your departure.

7. Cancellation by Lotus Blooming Retreats 

We reserve the right in any circumstances to cancel a retreat, in which case we will offer a full refund of all money paid. In no case will we cancel a retreat less than 1 week before the scheduled departure date, except for reasons of major force, or failure on your part to pay the final balance.

8. Our liability to you 

(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strike, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control; participants medical or psychiatric conditions which may develop during or subsequent to the retreat; loss of, or damage to, personal property of participants. 
(c) We are not liable for any injuries you may incur. Yoga classes are undertaken at your own risk.

9. Group Bookings 

Where a booking is made on behalf of several individuals the booking is conditional on the person signing the booking form having authorization from all the individuals named on the booking form to enter into this contract. A deposit and the booking form from every group member is required. If any member of the group can not come for any reason, their deposit is forfeit.

10. Complaints 

If you have a problem during your retreat, please inform to Lotus Blooming staff member immediately and thy will endeavor to put things right. Please note that we cannot be responsible for the individual behavior of any group member or other guest sharing your accommodation. 

11. Legal Disclaimer 

The information contained in this Site is for general guidance on matters of interest only. Given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained in this Site. Accordingly, the information on this Site is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice and services. As such, it should not be used as a substitute for consultation with professionals or other competent advisers. Before making any decision or taking any action, you should consult someone at Lotus Blooming. All information in this Site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will Lotus Blooming, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages. Certain links in this Site connect to other Web Sites maintained by third parties over whom Lotus Blooming has no control. Lotus Blooming makes no representations as to the accuracy or any other aspect of information contained in other Web Sites.

12. Privacy Policy 

Any personal information that you provide to Lotus Blooming will be used only for the service you requested. Lotus Blooming does not automatically capture or store personal data from visitors to the site, except to log the user’s IP address and session information such as the duration of the visit to the site and the nature of the browser used. This information is used only for administration of the site system and in the compilation of statistics used by Lotus Blooming to assess the use of the site. This privacy policy does not cover the links within this site linking to other sites.

13. Legal Considerations 

All that are exposed previously is under the spanish Law 26/1984, of julie 19, called General Law for the defense of the users and consumers.